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Noticeboard

The local NHS have arranged for all staff

to attend training on :-

Thursday 14th February 2019

 

 

Patients who require medical advice after this time

should telephone 111 or if the problem is life threatening telephone 999

 

 

PRESCRIPTIONS DUE FOR COLLECTION ON 20 SEPTEMBER WILL NEED TO BE COLLECTED BEFORE 12.00 NOON

 

 

The surgery will re-open at 08.00 on Friday 15th February 2019

 

        We apologise for any inconvenience that this may cause.

 

 

Telephone Prescription Requests

No Longer Accepted

 

In the interests of patient safety and better telephone access to the surgery for appointments, from 1 May 2018, the Practice can no longer accept prescription requests by phone. The partners have decided the risk of errors are too great and the time often taken to deal with these requests causes too long a delay for patients trying to book an appointment.

 

Alternative methods to request repeat prescriptions are:-

 

  • Request repeat prescriptions online, via the Practice website – please register for online access via Reception.
  • Request repeat prescriptions by post / in person – use the right-hand side of your printed prescription, ticking the medication you require. Post it to the practice or drop it in at reception (include a stamped addressed envelope and we’ll post it out to you).
  • Get your nominated Pharmacy to request and collect your prescription for you – speak to your preferred pharmacist for information on the scheme.

 

 

Please note: Prescriptions are ready for collection from the surgery in 72 hours (3 working days).

 

 

 

 

 

 

 

 

 

 

 

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Accessing a G.P. or Medical advice Out of Hours


 


If you require a GP or Nursing Appointment out of normal practice hours or general medical advice please call the Star 111 Service.


Alternatively you can book an out of normal surgery hours appointment via the following URL   http://www.starappointment.co.uk/booking/ simply copy & paste this into your web browser.


 


STAR 111 Out of Hours Service


If you cannot get an appointment at your own GP surgery you can ask them to make you an appointment at one of our STAR GP centres. If you need to see or speak to a GP out of hours you should call NHS 111 to access the STAR service or alternatively book on line by copy & pasting the following into your web browser http://www.starappointment.co.uk/booking/ 


The STAR service offers appointments from 6pm to 9.30pm Monday to Friday and 8am to 9.30pm on weekends and Bank Holidays.


One of our GPs or a nurse practitioner will ring you back and carry out an initial assessment over the telephone.


If required, the clinician will either consult over the telephone or offer a face-to-face appointment at one of our dedicated GP centres.


Patients accessing our service will always be asked for their consent to allow clinicians to view their electronic medical records, which will help us provide the most appropriate advice and care. Patients may also be referred onto other services more appropriate to their needs


 

 
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