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Noticeboard

The local NHS have arranged for all staff

to attend training on :-

Thursday 14th February 2019

 

 

Patients who require medical advice after this time

should telephone 111 or if the problem is life threatening telephone 999

 

 

PRESCRIPTIONS DUE FOR COLLECTION ON 20 SEPTEMBER WILL NEED TO BE COLLECTED BEFORE 12.00 NOON

 

 

The surgery will re-open at 08.00 on Friday 15th February 2019

 

        We apologise for any inconvenience that this may cause.

 

 

Telephone Prescription Requests

No Longer Accepted

 

In the interests of patient safety and better telephone access to the surgery for appointments, from 1 May 2018, the Practice can no longer accept prescription requests by phone. The partners have decided the risk of errors are too great and the time often taken to deal with these requests causes too long a delay for patients trying to book an appointment.

 

Alternative methods to request repeat prescriptions are:-

 

  • Request repeat prescriptions online, via the Practice website – please register for online access via Reception.
  • Request repeat prescriptions by post / in person – use the right-hand side of your printed prescription, ticking the medication you require. Post it to the practice or drop it in at reception (include a stamped addressed envelope and we’ll post it out to you).
  • Get your nominated Pharmacy to request and collect your prescription for you – speak to your preferred pharmacist for information on the scheme.

 

 

Please note: Prescriptions are ready for collection from the surgery in 72 hours (3 working days).

 

 

 

 

 

 

 

 

 

 

 

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New Patient Registration

We are currently not accepting new patients for registration at the Practice.registration

 

Please complete an Application for Registration form. If your application is sucessful, please bring along your NHS medical card in order to register. It often takes time for records to be forwarded from your former practice all newly registered.  All new patients will be asked to complete a health questionnaire and provide proof of identification and address.

As a guide the area includes all of the districts of Middlesborough lying within the boundaries formed by the A19 in the west, the A66 and Longlands Road to the north, Cargo Fleet Lane and Ormesby Bank in the east, the Nunthorpe Bypass in the south-east, Brass Castle Lane in the south, Hemlington Lane and Stokesley Road in the south-west. Low Lane completes the boundary to the west.

If you are on regular medication you will need to see a doctor before this can be prescribed. When making your first appointment please remind the receptionist that you are a new patient and you may be allocated a longer appointment if you feel it might be needed.

Please note that we do not accept private patients for registration.  Medical treatment is available from the date of registration.  Please contact reception for further information.

Application for Registration Form

Please contact the surgery to check if you are able to register.

 

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

 

Named Accountable GP

The practice is required by the Government under the terms of the latest GP contract to allocate all patients a named accountable GP.

 

The practice does keep a record of your accountable GP. If you wish to be told the name of your Accountable GP, please ask the receptionists when you are next in the surgery.

 

Please note: there is no need to telephone the practice for this information.

 

Where a patient expresses a preference as to which GP they have been assigned, the practice will make reasonable efforts to accommodate this request.

 

Having a named GP does not prevent you seeing any other doctor in the practice. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor

 

 

 
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