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Noticeboard

 

 Please view useful messages below

 To help prevent the spread of Covid19 we are asking everyone attending to wear a face covering that covers both your mouth and nose. Please ensure that this is in place before entering the premises and remains in place until leaving the premises. Thank you for your support during our continued restrictions.

Whilst we are currently working in different ways, please remember that we are still here.  All requests for GP appointments will now be triaged by your doctor to assess the need to be seen.

 

COVID19 is unlikely to cause a serious illness in children, but please remember children can still become seriously unwell from other causes that are always around. Please do not let concerns over COVID19 stop you from contacting medical services. If you are not sure if your child needs to be seen please go to https://www.what0-18.nhs.uk/national for advice or contact 111 or your GP. For information about crying babies go to https://www.what0-18.nhs.uk/national If your child is severely unwell call 999 or go to ED.

Message from Martonside Medical Centre: Please note our surgery has restricted access, all contact must be by telephone in the first instance. Please DO NOT just turn up. This is to ensure the safety and protection of everyone. Thank you.

If you live in the Middlesbrough area and you are self isolating and need help with social issues, such as shopping and making meals etc. please visit:

 https://www.middlesbrough.gov.uk/community-support-and-safety/coronavirus-covid-19/help-boro

 The local helpline is 01642 729777 or you can visit: www.gov.uk/Coronavirus-extremely-vulnerable

 Stay home. Stay safe.

 

 

 

 If the surgery is closed and you require urgent medical assistance which cannot wait until the surgery re-opens, please ring 111.

 

Calls to NHS 111 are free from both landlines and mobiles.

 

If you have a life threatening medical emergency, please dial 999

When We Are Closedclosed

 

What to do when the GP practice is closed:

  • If you need medical help fast but it’s not an emergency call 111
  • If it’s a life-threatening emergency call 999

 

NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.

  • Calls to 111 are FREE from landlines and mobiles
  • NHS 111 is available 24/7, every day of the year

 

When to call 111

You should call 111 when:

  • you think you need to go to A&E or to another NHS urgent care service
  • your GP surgery is closed and you need healthcare advice
  • you don’t know who to call for medical help.

 

When to call 999

Call 999 for life threatening emergencies such as:

  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain.

 

Out-of-hours services are provided when the surgery is closed:

During normal practice opening hours, the practice remains your first point of contact for all routine requests.

GP opening hours have been extended for all GP practices in the South of Tees CCG area.

To improve primary care services outside normal hours, patients can now access the South Tees Access and Response (STAR) Service.

To see or speak to a Clinician between 6.30pm and 9.30pm – Monday to Friday or 8am to 8pm weekends & Bank holidays please ring 111.

During normal hour patients should continue to contact the Practice on 01642 812266 to make an appointment

 

 

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

 

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website