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Noticeboard

The local NHS have arranged for all staff

to attend training on :-

Thursday 14th February 2019

 

 

Patients who require medical advice after this time

should telephone 111 or if the problem is life threatening telephone 999

 

 

PRESCRIPTIONS DUE FOR COLLECTION ON 20 SEPTEMBER WILL NEED TO BE COLLECTED BEFORE 12.00 NOON

 

 

The surgery will re-open at 08.00 on Friday 15th February 2019

 

        We apologise for any inconvenience that this may cause.

 

 

Telephone Prescription Requests

No Longer Accepted

 

In the interests of patient safety and better telephone access to the surgery for appointments, from 1 May 2018, the Practice can no longer accept prescription requests by phone. The partners have decided the risk of errors are too great and the time often taken to deal with these requests causes too long a delay for patients trying to book an appointment.

 

Alternative methods to request repeat prescriptions are:-

 

  • Request repeat prescriptions online, via the Practice website – please register for online access via Reception.
  • Request repeat prescriptions by post / in person – use the right-hand side of your printed prescription, ticking the medication you require. Post it to the practice or drop it in at reception (include a stamped addressed envelope and we’ll post it out to you).
  • Get your nominated Pharmacy to request and collect your prescription for you – speak to your preferred pharmacist for information on the scheme.

 

 

Please note: Prescriptions are ready for collection from the surgery in 72 hours (3 working days).

 

 

 

 

 

 

 

 

 

 

 

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Usual Opening Timesopen_sign_and_clock

 MorningAfternoon
Monday08:00 - 13:0013:00 - 18:00
Tuesday08:00 - 13:0013:00 - 18:00
Wednesday08:00 - 12:0013:00 - 18:00
Thursday08:00 - 13:0013:00 - 18:00
Friday08:00 - 13:0013:00 - 18:00
Weekendclosedclosed

 

 


 

 

 

 

 

Please note the surgery will be closed every Wednesday between 12:00 - 13:00 for staff training.

Appointments with The Star Service are available outside of usual working hours for patients who are unable to attend due to other commitments, these can be booked via reception

GP opening hours have been extended for all GP practices in the South of Tees CCG area.

To improve primary care services outside normal hours, patients can now access the South Tees Access and Response (STAR) Service.

To see or speak to a Clinician between 6.30pm and 9.30pm – Monday to Friday or 8am to 8pm weekends & Bank holidays please ring 111.

During normal hour patients should continue to contact the Practice on 01642 812266 to make an appointment.

 

 
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